4K Chat

    Tip

    Line / bench camera + expert on a laptop: who starts the room

    “I 4kChat because the expert needs to see the fault — not guess from a blurry phone share.”

    Decide room ownership before the technician puts on gloves. The person who can watch arrivals and coordinate the call should start the room; that may be the remote expert for a two-person job or the site coordinator when several local camera sources will join.

    A simple order of operations

    • Room owner starts in a browser, copies one link, and keeps the waiting room visible.
    • Technician joins on the phone and confirms the wide context view before approaching the fault.
    • A USB or capture-card bench camera joins as another participant and waits for host approval.
    • Expert joins on the laptop, makes the decisive angle prominent, and asks for one camera move at a time.

    Use today's camera paths honestly

    Device cameras, USB cameras, and capture cards work today as host-approved participants. WHEP, HLS, MJPEG, and RTSP bridging are coming. Do not plan a job around a live IP-camera bridge until that path ships and has been tested on the site.

    Count seats and test the network

    Technician, expert, observer, and every extra camera count: Free 4, Pro 12, Cinema 32. Free has no TURN, so restrictive plant networks may fail to connect. Use the network fallback guide and connection help before the service window.

    Keep reading

    The facts, in one place

    Who it's for
    SMB field technicians, plant maintenance, and remote OEM specialists who need the expert to see the fault on a real camera feed — not a blurry phone share into Teams.
    What you need
    A modern browser, a camera, and a solid uplink. For a big screen, cast or mirror from your phone or PC.
    Seats
    Free up to 4 · Pro up to 12 · Cinema up to 32.
    Resolution
    Follows your hardware and network. 4K/8K is not guaranteed on every call.
    Connectivity
    Direct peer-to-peer. Free has no TURN relay, so some strict networks (hard NAT) may not connect.
    Smart TV
    Cast or mirror only. There is no Smart TV store app.
    Apps
    Native apps are in development. The browser is the path today.
    Not for
    Emergency use. See Terms.

    You're in the room.

    Video for humans. See it all.