4K Chat

    Tip

    Using a phone as the inspection camera without killing detail

    “I 4kChat because the expert needs to see the fault — not guess from a blurry phone share.”

    A phone is often the camera already beside the fault. Open the room in its browser, clean the lens, select the rear camera when practical, and make the part fill the frame. Native apps are in development; the browser is the path today.

    Light the part before moving closer

    • Use a small soft work light from the side so scratches and edges show without a hard reflection.
    • Brace the phone or use a compact mount. Let autofocus settle before the expert reads a label or surface.
    • Move slowly between overview and close-up. Pause on each requested angle instead of sweeping continuously.
    • Keep hands and the device clear of moving machinery and follow the site's safety procedure.

    Give the expert context and detail

    Begin wide enough to identify the assembly, then move to the connector, display, wear pattern, or stamped part number. Say what the expert is seeing and ask them to direct the next angle. Resolution follows the phone, browser, uplink, and expert's device and network; 4K is not guaranteed.

    Add another camera only when it helps

    A USB or capture-card camera can join today as a host-approved participant and hold the wider view while the phone moves in. Every camera counts toward seats: Free 4, Pro 12, Cinema 32. IP camera bridging is coming, not live. Continue with the line-camera sequence or print the field kit checklist.

    Keep reading

    The facts, in one place

    Who it's for
    SMB field technicians, plant maintenance, and remote OEM specialists who need the expert to see the fault on a real camera feed — not a blurry phone share into Teams.
    What you need
    A modern browser, a camera, and a solid uplink. For a big screen, cast or mirror from your phone or PC.
    Seats
    Free up to 4 · Pro up to 12 · Cinema up to 32.
    Resolution
    Follows your hardware and network. 4K/8K is not guaranteed on every call.
    Connectivity
    Direct peer-to-peer. Free has no TURN relay, so some strict networks (hard NAT) may not connect.
    Smart TV
    Cast or mirror only. There is no Smart TV store app.
    Apps
    Native apps are in development. The browser is the path today.
    Not for
    Emergency use. See Terms.

    You're in the room.

    Video for humans. See it all.