4K Chat logo

    Support

    What you need

    Less than you'd think. Here's the honest list.

    A modern browser

    Chrome, Edge, Brave, Arc, Opera, Safari 17 or later, or Firefox. No download, no plugin.

    A camera and mic for a real two-way call

    At least one side needs them. Both sides need a capable machine and network for high resolution — resolution follows your hardware, and we don't warrant a specific number.

    A big screen, if you want one

    Start the call on your phone or PC, then mirror or cast to the TV. There is no Smart TV store app today.

    A network that allows peer-to-peer

    Calls are direct peer-to-peer with no relay servers. Some firewalls and symmetric NATs never connect — if that happens, try a different network.

    The browser, for now

    Native apps for iOS, Mac, Windows, and Android are in development, with iOS in App Review. They are not public downloads yet — the browser is the path today.

    Room size limits

    Free rooms are up to 4 people plus 1 extra camera; Pro up to 12 people plus 4 cameras; Cinema up to 32 people plus unlimited cameras. Cameras are not seats. These are seat caps — not a promise that a big room will look like a 4K Zoom call. Resolution and smoothness still follow each peer's hardware and network.

    A relay only if you bring one

    Free calls are direct peer-to-peer with no relay, so we can't promise enterprise NAT traversal. Cinema includes bring-your-own relay — a relay you run yourself — for the calls that never connect directly.

    4K Chat is not for emergency or life-safety use — see our Terms of Service.